Terms and Conditions – Tours

Registration via the website of Ride Portugal Moto:   By filling out the registration form on the website, you are applying to participate in a tour.  No payment is required at this stage.  The person in charge of the tour will check availability and contact you to confirm your reservation.

Confirmation of your reservation

When you receive the reservation form by email, you must confirm your reservation by filling out the form and making a first payment of 30% of the total amount of the tour. You can do so by credit card or bank transfer.

Once we confirm the reception of your payment and the completed form you will receive an email confirming your presence on the tour.

PAYMENT CONDITIONS

Payment methods

Ride Portugal Moto accepts credit card payments as well as national and international bank transfers.

1st payment / Booking confirmation

Confirmation of reservation involves the payment of 30% of the total amount of the tour.

2nd payment  

The final payment is required 60 days before the tour start date, this second payment corresponds to the remaining 70%.  In the event that you book your tour within 60 days of the departure date, we will ask for a payment for the total (100%) amount. 

Late payment  

After being notified to make a payment, the client has 10 business days to do so. If the payment is not made within this period, Ride Portugal Moto will no longer guarantee the client’s place on the tour and reserves the right to cancel the reservation.

CANCELLATION POLICY

Cancellation of the tour by Ride Portugal Moto

  If Ride Portugal Moto cancels the tour, all participants will be reimbursed with the total amount paid up to the time of cancellation.

Cancellation by the participant more than 60 days before the start of the tour

If the participant’s cancellation occurs more than 60 days before the tour start date, Ride Portugal Moto will refund half of the amount paid by the participant.

Cancellation less than 60 days before the start of the tour

If the cancellation occurs less than 60 days before the start date of the tour, Ride Portugal Moto will not refund any payment to the customer.  In case of cancellation by the participant, Ride Portugal Moto offers you the opportunity to change your dates or register for another tour within 12 months (subject to availability).  This way we will keep your payments as a credit. 

Ride Portugal Moto reserves the right to cancel or stop a tour if for any reason it considers that the comfort and/or safety of the participants are compromised. We recommend that you take a travel insurance covering the possible cancellation a tour.

 MOTORCYCLE RENTAL

Tours with Ride Portugal Moto:   For all tours, it is necessary to sign a rental contract for the use of the motorcycle. This contract is concluded with Ride Portugal Moto, and it is necessary that the driver is legally authorized to drive the vehicle in which the tour takes place. The rental fee is already included in the price of the tour.

It is mandatory to make a security deposit to rent the motorcycle. The values of the security deposit can be found in the rental conditions and in the rental contract.

Security Deposit:

Security deposit amounts:

 Motorcycles –    € 500

 Scooters  –        € 500

At the start of the rental period, the renter is required to leave an initial security deposit by credit card authorization or in cash.  The amount of the initial security deposit is specified in the contract.  In addition to the initial security deposit, the renter must pay, whether he is responsible or not, for damage, theft or total loss of the vehicle, as well as damage to or loss of accessories and documents, up to a maximum of 1500 Euros for a motorcycle and 1000 Euros for a scooter. To do this, the renter must sign a document authorizing the owner (Ride Portugal Moto) to collect and use the credit card details to proceed with payment to cover damage up to the value stipulated above.  At the end of the rental contract, compensation for damage to the motorcycle, accessories and documents will be charged to the renter’s credit card.  If there is no damage, the initial security deposit will be returned to the renter in full.

Ride Portugal Moto has no obligation to replace a damaged motorcycle in case of a fall or accident.  

The rental period will not be shortened or interrupted due to the client’s inability to ride.

Safety

 Ride Portugal Moto attaches great importance to the safety of all participants. Any use of the motorcycle in a reckless manner that does not comply with the traffic rules and/or the rules of the tour, will not be tolerated, and will result in the immediate suspension of the participant from the tour.                                                                       INCLUSIONS AND EXCLUSIONS

Ride Portugal Moto tours generally include: accommodation, breakfast and lunch on riding days, motorcycle rental, and a motorcycle guide.

What is not included in the guided tours: evening meals, flights, tolls, fuel, alcoholic beverages, and all personal expenses.   You will find specific inclusions and exclusions in the conditions of each tour.

INSURANCE

Liability Insurance: Ride Portugal Moto has liability insurance (third party) for the use of motorcycles on tours. 

Damage and theft insurance: For all motorcycle rentals, insurance covering damage and theft of the motorcycle is included, for amounts greater than the security deposit used to cover damage. More detailed information can be found in the general rental conditions for each model. The damage that determines a total loss of the motorcycle and / or theft, involves the payment of the full amount of the security deposit. 

Travel Insurance: Ride Portugal Moto strongly recommends that each participant take out travel insurance in his or her country of residence.   This insurance should not exclude the motorcycle as a means of transportation, and must provide medical and health care with repatriation to their country of residence in case of accident or emergency.

Ride Portugal Moto tour rules: Failure to comply with these rules, or any behavior deemed inappropriate that could compromise the safety of the individual or any other member of the group, will result in immediate suspension of the participant.

Here are some of the rules on the tours: 

Never pass the guide on his motorcycle

Do not leave the road, stay with the group at all times.

Respect the traffic rules and local speed limits

Do not consume alcoholic beverages during the tour stages

Respect the schedule established for the departure times

Respect the instructions and decisions of the guide

Other rules and instructions may be communicated to you at any time.  You are expected to follow them as they will be put in place for your safety and the safety of all participants.

CHANGES IN SCHEDULES AND TOURS

Due to weather, road conditions or logistical reasons, the guide may make changes to the itinerary or tour schedule.   These changes are always to ensure your safety and to provide the best experience possible.  In such situation, there will be no refund or compensation.

DOCUMENTATION REQUIRED

Valid Passport: Make sure your passport is valid and has an expiration date at least 3 months after you leave Portugal at the end of your trip.

Driver’s License: Driver’s license with the necessary motorcycle classes.   

Credit Card: For the security deposit of the motorcycle rental.

 Travel Visa: Visa application is the responsibility of each participant (if required). 

Travel insurance policy: Please bring a copy of your travel insurance policy and give it to the person in charge of Ride Portugal Moto

PHOTO AND VIDEO

The photos and videos produced by Ride Portugal Moto during the tours are the property of Ride Portugal Moto. We reserve the right to use this material for advertising and marketing purposes, including images in which tour participants may be recognized.  The customer has no right to make any claim against Ride Portugal Moto for the use of this material. 

STATEMENT OF RESPONSIBILITY

Riding a motorcycle is a high-risk activity. At the beginning of each Ride Portugal Moto tour, the participant will be required to sign a statement of responsibility in which he/she acknowledges that Ride Portugal Moto, its owners, employees and guides are not the safety guardians of the tour participants, and they, individually, or collectively, cannot be held responsible in any way for any accident that may result in injury, death or damage to the client, their property, family, or heirs.

On this declaration the participant will be required to fill in the emergency contact details as well as the details of their travel insurance policy.

Acceptance of Ride Portugal Moto Terms and conditions of tours:

Read carefully the conditions described above and contact us in case of doubt.  By confirming your reservation, you confirm acceptance of these conditions.